Events
How to create a live event?
Step 1: Login (or sign up) to your Tix account Step 2: Click Create New Event Step 3: Select live event. (Check out the two different types of events here) (https:Some readersHow to create an online event?
An online event is an event that takes place virtually. The guests attend the event online using a streaming service like Youtube or a video conferencing app, for example, Zoom. On Tix, you can also sell tickets or collect registrations for virtual events. Once attendees have registered and/or paid, they will receive the virtual event invitation in their email. Step 1: Login (or sign up) to your Tix account Step 2: Click CreatFew readersHow to create a Zoom event on Tix?
With our Zoom integration feature, Tix users can either generate a link to be used by attendees to join their virtual event or connect their own Zoom account (available to Tix pro users only). Zoom meeting links generated by Tix will not have time limits for the meeting duration but will only be able to host up to 100 guests. To use this feature, you need to download the Zoom video conferencing app ontoFew readersHow to create a single event?
A single event is an event that happens once and doesn't reoccur. It can be a private event, a concert, or a corporate event. You can create a single event on tix in these easy steps. Ready to get started? Here’s how: Step 1: Login (or sign up) to your Tix account Step 2: Click on ‘Create New Event’ Step 3: Select the type ofFew readersHow to create a recurring event?
Recurring events are events you create once, but they occur over multiple different days, and attendees can pick a day from a list of several days they would like to attend the event. An example of a recurring event is a Yoga Class that happens weekly every Saturday from 12 pm - 1 pm. With Tix, an event organiser can set up this event once, and attendees can choose the day they would like to attend. Setting up a recurring event is easy using the steps below: Step 1: Login (https://tix.afFew readersHow to create a 1:1 event?
A one-on-one event is any event or session that occurs between one event host and one event attendee. On Tix, we created this feature to give you a more accessible and organised way to host and attend one-on-one events. What’s even more exciting is that you can now list any one-on-one event with a Tix Pro subscription. Talk about limitless opportunities! Ready to get started? Here’s how: Step 1: LogiFew readers
Getting Paid
How to add bank details to your Tix account?
The first time you create an event with paid tickets, you will see the option below to add your bank details so that we know where to pay you. On Desktop Step 1: Click, add bank details to display the pop-up box shown below: Step 2: Select your bank from the bank dropdown. Step 3: Enter your bank account number. Step 4: The account name will autocomplete in the field below. StepPopularHow to change your payout bank account
Step 1: Download the Tix mobile app from the App Store or Google Play Store. Step 2: Navigate to your profile section within the app. Step 3: Locate the Payment Details option and select it. Step 4: Tap on your current banking details.Few readers
Tickets
How to manage ticket types?
After you've created an event or even published it, you can still make changes to your ticket types. You can edit, delete or hide ticket type. To edit/delete a ticket Step 1: In your event dashboard, select the event you would like to edit. Step 2: Next, click tickets. Step 3: Click the ellipsis (three little dots) on the right-hand side of the ticket you want to edit. Step 4:PopularHow to create tickets?
After creating your event on Tix and completing the basic details, the next step is to add tickets before you can make your event live. You can add different types of tickets to an event to distinguish between different groups. For example, child tickets vs adult tickets; or general admission tickets vs VIP tickets. To add tickets Step 1: Start by creating a new event or navigating to the event you’d like to add tickets to on the event dashboard. Step 2: Select tickets in theSome readersHow to create an invite-only ticket?
We understand that sometimes you need to create an event that's not available for the general public to attend, and that's why we've made it easy to create an invite-only event with Tix. Step 1: The first step to creating an invite-only event is to create an event the way you usually would. Step 2: Next, select tickets in the event dashboard Step 3: Click add a ticket Step 4: Select invite-onlyFew readersHow to add a custom question to your event checkout?
Custom fields allow organisers to ask potential attendees specific questions while registering or buying tickets for an event at checkout. Organisers can go beyond collecting just names, emails and phone numbers to asking questions like, 'What's your delivery address?' 'What's your shirt size?' 'What's your spirit animal?' and so on. Adding a custom field to your Tix event registration page is easy with simple steps. (https://storage.crisp.chat/users/helpdesk/website/684f7d3b23f9b400/img15Few readers
Managing Your Event
How to check guests in with the Tix mobile app?
Scanning barcodes and checking guests into your event is easy with the Tix mobile app (available on Android and iOS). On the mobile app, you can view your event guest list in real-time and check guests into your event by searching an order number or email address or scanning the attendee's ticket QR code. Step 1: Sign in to the organiser section on the Tix mobile app. Step 2: You can use the guestlist to check guests into the eveSome readersHow to create discount codes?
Discount codes are personalised or publicly released codes offered to customers to reduce the price of a ticket. It is a purchasing incentive and strategy creators use to boost ticket sales. You can set the type of discount code you want on Tix - a percentage discount or a fixed value. This feature is available to all Tix users. However, Tix free users can only set one discount code, while Tix pro users can set as many discount codes as they want. Step 1: Log inFew readersHow to see your ticket sales summary?
The sales tab of each event shows an overview of tickets sold for that particular event. Here, you'll learn how easy it is to see your sales summary and what each column on that page means. Step 1: Log in to your Tix dashboard Step 2: On your events page, select an event. (https://storage.crisp.chat/users/helpdesk/website/684f7d3b23f9b400/img14941699ur4.Few readersHow to publish/unpublish your event?
Publishing your event means you're making it public. Once an event is published, people can find your event page to register or buy tickets. After you've created your event, you will need to add tickets before you can publish your event. If it is your first paid event, you will need to add your bank details so we'll know where to pay you. Lastly, if it's a virtual event, you'll need to add details for the 3rd party service you're using or generate a Zoom link with Tix.Few readersHow to export your order information?
Exporting your orders allows you to download your customer data for a particular event - or all of your events - as a CSV spreadsheet for use in Microsoft Excel or Google Sheets. This is particularly helpful if you need to use the information in another software or for a guest list. Step 1: In your event dashboard, select the event you want to export orders from Step 2: In the menu bar, selectFew readersHow to customize your order confirmation email?
You can customise a customer's ticket email when they buy a ticket for your event. This is useful if you want to provide extra information for attendees, such as additional directions or pre-event requirements. This article will show you how to customise the order confirmation email for all your events. Step 1: First, create the event or navigate to the specific event from your event dashboard.Few readersHow to send email announcements?
As your event approaches, you may want to send important information to your guests. Or, perhaps the event is over, and you would like to send a survey to the attendees. You can also use the email attendees feature to do this. Step 1: To use this feature, first select an event from the list of events on your dashboard. Step 2: Next, select manage guestlist. Step 3: Select email guestFew readersHow to resend an order confirmation email?
Sometimes, guests may accidentally delete the order confirmation email with the ticket to your event. Don't panic. You can easily resend the ticket in these easy steps. Step 1: Log into your Tix account. Step 2: On your ticket dashboard, click on manage guestlist and then select guestlist. Step 3: Select the user who needs an order confirmation email. Step 4: Scroll down and tFew readersHow to add your events to the discovery page
How to Add an Existing Event to the Discovery Page To add your new event to the discovery page, follow these step-by-step instructions: Step 1: Create Your Event Login to your Tix account and proceed to create your event by filling in all the necessary details, including the event name, date, time, location, and description. Don't forget to add a captivating event photo. (https://storage.crisp.chat/users/helpdesk/website/684f7d3b23f9b400/finalcopy1gkFew readersHow to edit your event photo
Step 1: Access the account settings by clicking on the logo in the top right corner, then navigate to the Events section. Step 2: Identify and select the specific event requiring photo editing. Step 3: Proceed to the Appearances tab on the event page. Here, select an appropriate theme for your event. (https://storage.crisp.chat/users/helpdesk/website/684f7d3b23f9b400/fraFew readers
Adding Other People to Your Tix Account
How to log in to your event staff account?
An event staff account allows you to check-in guests or sell tickets for a tix event on behalf of the main organiser. Note: To log in to your event staff account, you have to be invited to have access with a passcode by the account owner. Step 1: Download and open the Tix mobile app Step 2: Select organiser and tap sign-in Step 3: Tap event staff? Sign in here (https:Few readersHow to add event staff for your event?
Successful events are a result of a team effort. This feature allows Tix users to assign and give access to someone to check-in attendees at the door, gate or entrance. The event staff feature allows organisers to focus on other essential tasks, like ensuring all event tasks, like organising guest speakers and the venue, are in check while still being able to see who and how many guests have been checked in wherever you are. Step 1: Sign in to the Tix mobile app. If you already have an accFew readers