Articles on: Event Organizer - Tutorials

How to resend an order confirmation email?

Sometimes, guests may accidentally delete the order confirmation email with the ticket to your event. Don't panic. You can easily resend the ticket in these easy steps.

Step 1: Log into your Tix account.

Step 2: On your ticket dashboard, click on manage guestlist and then select guestlist.

Step 3: Select the user who needs an order confirmation email.

Step 4: Scroll down and tap the orange resend order confirmation email option on the bottom left of your screen.

Step 5: Your guest will receive an email with the ticket purchased.

Updated on: 16/06/2023

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