How to send email announcements?
As your event approaches, you may want to send important information to your guests. Or, perhaps the event is over, and you would like to send a survey to the attendees. You can also use the email attendees feature to do this.
Step 1: To use this feature, first select an event from the list of events on your dashboard.
Step 2: Next, select Orders from the dropdown menu.
Step 3: Select Emails from the dropdown menu.
Step 4: Fill in the sender name and 'Reply-To' email address (i.e., where you want email replies to go).
Step 5: Add the email subject and compose your message. You only need to enter the body text, as we will automatically add a salutation personalized to each attendee’s first name and a sign-off message from you.
Step 6: Before sending, preview your email by entering your email address in the Test Email section and clicking the Send Test Email button.
Step 7: Once everything looks good, click Send Email to deliver your message to attendees.
That's it! Your attendees will receive the email with all the important event details.
You can only send one email announcement per event.
You can view your scheduled reminder emails at the top to see when your event reminder emails are scheduled.
This feature is meant for sending event-related updates and notices to ticket buyers. It must not be used for marketing emails. If you need to send marketing emails, you should export your guestlist and upload it into your email marketing software.
The time and date of scheduled emails cannot be modified.
Step 1: To use this feature, first select an event from the list of events on your dashboard.
Step 2: Next, select Orders from the dropdown menu.
Step 3: Select Emails from the dropdown menu.
Step 4: Fill in the sender name and 'Reply-To' email address (i.e., where you want email replies to go).
Step 5: Add the email subject and compose your message. You only need to enter the body text, as we will automatically add a salutation personalized to each attendee’s first name and a sign-off message from you.
Step 6: Before sending, preview your email by entering your email address in the Test Email section and clicking the Send Test Email button.
Step 7: Once everything looks good, click Send Email to deliver your message to attendees.
That's it! Your attendees will receive the email with all the important event details.
Things to note:
You can only send one email announcement per event.
You can view your scheduled reminder emails at the top to see when your event reminder emails are scheduled.
This feature is meant for sending event-related updates and notices to ticket buyers. It must not be used for marketing emails. If you need to send marketing emails, you should export your guestlist and upload it into your email marketing software.
The time and date of scheduled emails cannot be modified.
Updated on: 06/02/2025
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