Tickets

• Getting a Ticket

  You can easily buy tickets on Tix in a few simple steps. If you have any questions, this article explains the most common questions we get about the process Ticket Information How much is the ticket How do I buy tickets Why are tickets on sale Why are tickets sold out Payment Methods What payment methods are acceptedPopular

• Find Your Ticket

  When you buy tickets on Tix, your tickets are sent to you at the email address that you provided to us at the time you placed your order. This article helps with common issues that you might have after you have bought your ticket How do I find my ticket Why didn't I get my ticket How do I correct my details What is the QR code used for How do I findSome readers

• What do I need to attend an event?

  What you need to attend an event when you purchase tickets on Tix. To attend an event, you need to register for the event or purchase a ticket. There are typically two types of events. Live Event (Physical) - Your ticket with a QR code (this can be found in your email). This is presented at the entry point of the event. It looks like this: Online Event (Virtual) - The event link is sent toFew readers

• How can I buy a ticket to a sold-out event?

  Unfortunately, if an event is sold out on Tix that means there are no more tickets available to be bought at this time. You could contact the event organizer using the contact options available on the event page, to see if you can still register and/or if more tickets will be released.Few readers

Payments

• Failed Payments

  We understand the importance of a seamless transaction and can relate to how tiresome it can feel when you're having trouble registering for an event (especially one that can get sold out fast), that is why we have drafted this article to answer common questions you may encounter when paying on our website. Why was my card declined Why hasn't my bank transfer been confirmed Why was my bank transfer reversed (6-why-Some readers

Refunds

• How do I request a refund?

  Tix is a self-service platform that empowers event organizers to sell tickets directly to their audience. Event Organizers are responsible for their own terms of sale and handling refund inquiries. Request a refund for an event that's still happening Regrettably, as per our refund policy, we don't have the authority to grant refunds for ongoing events. Refunds are at the discretion of the event organizer. We recommend reachingFew readers