Tix Mobile App

• How to Change Your Password on the Mobile App

  Keeping your account secure is important. If you want to update your password, follow these simple steps: Step 1:  Launch the app and make sure you are logged in. Step 2: Tap the Profile icon at the bottom of the screen to access your account profile page. Step 3: On your account profile page, tap the Account Information option to see account-related optiFew readers

• How to Search for Events on the Mobile App

  Searching for events on the Tix mobile app is simple and quick. If you are looking for a specific event or just browsing for something that interests you, follow these steps. Step 1: Launch the app on your mobile device and make sure you are logged in. Step 2: You will see popular events and recommendations based on your location and interests. Step 3: At the tFew readers

• How to add your payout account on the Tix app

  Your payout account is where Tix sends the funds you receive from reselling your tickets. Make sure the details you add match your account name so your payouts go through smoothly. Updating your payout account on the Tix app is simple. Follow these steps to get it done quickly. Step 1: Log in on your Tix app and tap the Profile icon at the bottom of the screen.Few readers

• How to Buy a Ticket on the Mobile App

  Buying tickets on the Tix mobile app is simple and fast. Follow the steps below to complete your purchase smoothly. Step 1: Launch the app on your device and make sure you are logged in. Step 2: Browse the home screen for popular events or use the Search icon to find a specific event by name, location or category. Step 3: Tap the event you want to attend to vFew readers

• How to Edit Your Interests and Vibes

  Your interests and vibes help the app recommend events that match your style. If you ever want to update them, follow these simple steps. Step 1: Launch the app on your device and make sure you are logged in. Step 2: Tap the Profile icon at the bottom of the screen. (https://storage.crisp.chat/users/helpdesk/website/-/6/8/4/f/684f7d3b23f9b400/account-profileFew readers

• How to Edit Your Notification Preferences in the App

  You can control the type of alerts you receive from the Tix app. Follow these steps to update your notification settings. Step 1: Launch the app and make sure you are logged in. Step 2: Tap the profile icon at the bottom right of the screen. Step 3: Find and tap the Notification section. This will show you the types of notifications you can manage. (https:Few readers

• How to Edit Your Profile Information on the Mobile App

  Updating your profile information such as name and phone number on the Tix mobile app is quick and easy. Follow the steps below to make any changes you need. Step 1: Launch the app and make sure you are logged in to your account. Step 2: Tap the Profile icon located at the bottom of the screen. Select the Account Information option. *Step 3:Few readers

• How to Delete Your Account on the Mobile App

  We’re sorry to see you go! If you would like to delete your Tix account, follow these steps carefully. Step 1: Launch the app and make sure you are logged in. Step 2: Tap the Profile icon at the bottom of the screen to access your account profile page. Step 3: On your account profile page, tap the Account Information option to see account-related optiFew readers

• How To Access Your Ticket on the Tix Orbit App

  Ever searched your Mail Inbox for your PDF ticket after purchase and couldn’t find it? We’ve made things easier. To improve security and give you a smoother experience, ticket PDFs are no longer sent via email after purchase. All tickets are now available exclusively in the Tix Africa Orbit App. No downloads, no digging through emails. Your tickets are right where you need them. What This Means for You Steps on How to Access Your Ticket (6-check-out-the-followinFew readers

• How to save your card at checkout on the Tix app

  Saving your card at checkout makes buying tickets faster and easier. Saving your cards Viewing your saved cards Saving your cards Step 1: Select your preferred ticket and Proceed to checkout. Step 2: Select Pay with Card or Bank and proceed. Make sure to tick the checkbox that says&1Few readers

• How to Transfer your tickets on the Orbit app

  There are different situations where you may need to transfer a ticket to another guest using the Orbit app. Whether you can no longer attend or simply want to send a ticket to someone else, the process is quick and easy. Step 1: Open your Tix Orbit app and log in to your account. (Available on Apple and Android) Step 2: Go to the Tickets section of your app and select theFew readers

• How to withdraw your listed tickets from Marketplace

  Tickets sold out? No worries. The Marketplace on the Tix Orbit app allows you to securely purchase tickets that have been listed for resale by other guests. The process is quick, transparent, and easy to complete right from your app. Follow the steps below to successfully buy your ticket. Step 1: Open your Tix Orbit app and log in to your account. (Available on Apple and Android)Few readers

• How to resell tickets on the Marketplace in the Orbit app

  If you’re unable to attend an event or you would simply like to resell your ticket to another guest, you can easily do so through the Marketplace feature in your Orbit app. Step 1: Open your Tix Orbit app and log in to your account. (Available on Apple and Android) Step 2: Go to the Tickets section of your app and select the ticket you want to resell. (https://storage.cFew readers

• How to enable/disable ticket transfer or resell

  As an event creator, you have the option to Manage whether tickets for your events can be transferred or resold safely through Tix right from your Tix dashboard. Step 1: Sign up or log in to your Tix account. Step 2 :Select the event you want to update. Step 3 : Click on settings and in the drop down list, SelectFew readers

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Tickets

• Getting a Ticket

  You can easily buy tickets on Tix in a few simple steps. If you have any questions, this article explains the most common questions we get about the process Ticket Information How much is the ticket How do I buy tickets Why are tickets on sale Why are tickets sold out Payment Methods What payment methods are acceptedPopular

• How to Claim Your Invite-Only Ticket

  Got an invite to an event with invite-only tickets? Here’s a quick guide to help you claim your ticket hassle-free! Step 1: Get the invitation link The event organizer will send you a unique link to access your ticket. If a password is required, the event organizer should provide that as well. Step 2: Open the link Click on the link to go to the event’s page. If you are claiming a paid invite-only ticket, you will be directed straight to checkout. If you are claiming a fFew readers

• How to Buy Tickets Listed on Marketplace on Tix Orbit App

  Changed your mind about selling your ticket? No problem. If you have listed your ticket on the Marketplace and would like to remove it before it gets sold, you can easily withdraw it directly from the Tix Africa Orbit app. This guide will show you how. Step 1: Open your Tix Orbit app and log in to your account. (Available on Apple and Android) Step 2: Search for the event usingFew readers

• How to Access your Ticket

  Accessing your tickets just got easier. There are two ways you can access your ticket after purchase. Access your ticket on the Tix.africa - Orbit App. Access your ticket on web via the Magic link.&x20; What if I don't have an email address? Why didn't I see my ticket in the Orbit App? How do I correct my details?Few readers

• How to Find Your Tickets on the Web

  Just completed your ticket purchase and wondering where to find it? No worries. Your ticket is securely saved and can be accessed straight from your email using any web browser. Follow the steps below to view it. Step 1 : Go to your email inbox and look for an email from orders@tix.africa. Open the email and tap Go to My Tickets. *Few readers

• What do I need to attend an event?

  What you need to attend an event when you purchase tickets on Tix. To attend an event, you need to register for the event or purchase a ticket. There are typically two types of events. Live Event (Physical) - Your ticket with a QR code (this can be found in your email). This is presented at the entry point of the event. It looks like this: Online Event (Virtual) - The event link is sent toFew readers

• How can I buy a ticket to a sold-out event?

  Unfortunately, if an event is sold out on Tix that means there are no more tickets available to be bought at this time. You could contact the event organizer using the contact options available on the event page, to see if you can still register and/or if more tickets will be released.Few readers

Payments

• Failed Payments

  We understand the importance of a seamless transaction and can relate to how tiresome it can feel when you're having trouble registering for an event (especially one that can get sold out fast), that is why we have drafted this article to answer common questions you may encounter when paying on our website. Why was my card declined Why hasn't my bank transfer been confirmed Why was my bank transfer reversed (6-why-Some readers

Refunds

• How do I request a refund?

  Tix is a self-service platform that empowers event organizers to sell tickets directly to their audience. Event Organizers are responsible for their own terms of sale and handling refund inquiries. Request a refund for an event that's still happening Regrettably, as per our refund policy, we don't have the authority to grant refunds for ongoing events. Refunds are at the discretion of the event organizer. We recommend reachingSome readers