Articles on: Event Organizer - FAQs

How will attendees pay for their tickets?

We use multiple reputable payment processors as intermediaries to collect payments including
Paystack
Stripe
Chipper Cash

What payment options will buyers have at checkout?





Customers will be able to pay using the following options.
Apple Pay
Card (MasterCard, Visa, Verve)
Chipper Cash
Bank Transfer (Nigerian bank accounts only)
Mobile Money
USSD

Do you accept international payments?



Yes! we are able to accept payments from both local and international buyers through card payments and Apple Pay.

Is it secure?



Yes! All our payment providers have level 1 PCI/DSS compliance which is the highest level of security compliance for the payments industry.

Will the payments go through?



Yes! We have a 99% success rate. Additionally, on the rare occasion that a transaction fails, we suggest an alternate payment channel to the customer, so they can try paying through a different method. For example, if the bank transfer fails, we will suggest the customer should try USSD instead.

Updated on: 16/06/2023

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